Twenty four hours before Prem Rawat's birthday this year, I made my way to the nearest San Miguel FedEx store, first thing in the morning -- the place where I had shipped my birthday gift to him just three days before.

Since my present had not yet reached it's destination, I was very concerned. Actually, "concerned" was not really the right word to describe my sorry state of mind. I was actually somewhere between "extremely disappointed," "impatient," and "pissed off." For months I had been working on Prem's birthday gift and had made every effort imaginable to make sure it arrived at his residence on the day before his birthday.

But it didn't.

So here I was at the Mexican FedEx office trying to figure out what happened and when I could expect the package to arrive, especially since I had paid an ungodly amount of money to get it there on time.

While the delightful woman behind the counter did not speak English, she was able to secure the help of one of her bi-lingual co-workers who proceeded to explain that she had no idea where the package was and why it hadn't arrived and when it would arrive -- if, indeed, it was ever going to arrive.

Pointing to the third line on the nearest FedEX form, she mumbled something about "customs" and mentioned a few other things that didn't make sense or make me feel especially confident that my birthday present was going to arrive at Prem's residence any time soon.

I could feel the "irate customer" within me rising to the surface and, at the same time, could also feel the humor of the whole situation, followed by a gradual, somewhat curmudgeonly, letting go into "what will be will be" mode. Besides, this was Prem Rawat's birthday I was wanting to celebrate. It just didn't feel right to get uptight about the whole thing. Right occasion, wrong feeling.

So I diligently wrote down the US customer service number and my very long FedEx tracking number, thanked the two mujeres behind the counter for their efforts and made my way to Zentenos, my favorite cafe in all of San Miguel, just a 3-minute walk away.

Ordering a cappuccino grande, I took a seat and got ready to call FedEx customer service. At the exact same moment, Fernando, the cappuccino maker, waiter, and all around good guy, walked over to my table, and placed, with great cuidado, my cappuccino before me.

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