The Passion to Innovate
Innovation is a big fat generic concept in most corporations -- like life on other planets or ending the war in Iraq.
Unless the individuals within a given organization have a genuine sense of urgency, personal ownership, and an authentic passion for innovation, nothing much will happen.
Innovation begins within the mind of each person. Corporate initiatives that fail to awaken the basic human instinct to innovate are doomed, no matter how many pep talks, tote bags, or t-shirts proliferate.
For me, as an innovation consultant, it is clear that the short amount of time I have with my clients needs to be devoted to awakening the passion to innovate.
Tools, techniques, theory, data, models, bibliographies, business cases, best practices, and the fabulous muffins served on breaks are all fine, but it is the passion to innovate that is the real driver of success.
No passion, no innovation. Plain and simple.
Unfortunately, most organizations squash passion. This is why start-ups have a much easier time innovating than Fortune 500 companies. And that's why savvy Fortune 500 companies recreate the feeling of start-uppiness whenever they can.
The best thing any consultant can do when working with an organization is to hold up a mirror and ask their clients what they see.
Are they modeling what it means to be innovative? Or are they asking other people to do what they themselves have not done?
Posted by Mitch Ditkoff at 01:17 AM | Comments (0)
September 25, 2009What You Can Learn from Mimi
This is my daughter, Mimi.
She is 12 years old
and very flexible.
I'm guessing your business
is more than 12.
I'm also guessing
your business
is not as flexible
as my daughter
(even if it's less than 12).
Ah, flexibility --
nature's way of saying
"Loosen up, adapt, relax."
What can YOU do, today,
to be more flexible,
more adaptive,
more able to stretch?
Posted by Mitch Ditkoff at 01:39 AM | Comments (0)
September 17, 2009Innovation as a Happy Accident
A little known fact about innovation is that many breakthroughs have not been the result of genius, but "happy accidents" -- those surprise moments when an answer revealed itself for no particular reason.
The discovery of penicillin, for example, was the result of Alexander Fleming noting the formation of mold on the side of petri dish left uncleaned overnight.
Vulcanized Rubber was discovered in 1839 when Charles Goodyear accidentally dropped a lump of the polymer substance he was experimenting with onto his wife's cook stove.
More recently, 3M's post-it was also the result of an accident in the lab.
Breakthroughs aren't always about invention, but the intervention required, by the aspiring innovator, to notice something new, unexpected, and intriguing.
WHAT TO DO:
1. Think about a recent project, pilot, or business of yours that did not turn out the way you expected.
2. Ask yourself if any of the unexpected results offer you a clue or insight about how you might proceed differently.
3. Instead of interpreting your results as "failure," consider the fact that the results are simply nature's way of getting you to see something new -- something that merits further exploration.
Excerpted from Awake at the Wheel: Getting Your Great Ideas Rolling (in an Uphill World
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The Power of Intrinsic Motivation/>
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September 16, 2009If You Printed the Internet...
Other cool factoids about the internet.
Thanks to Jane's E-Learning for the heads up.
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The Google Brain Drain?
"From rock star engineers like Mark Lucovsky to whiz entrepreneurs like Dick Costolo, Google seems to lose a top tier employee every week. Why are so many talented people fleeing such a successful company?" More
Posted by Mitch Ditkoff at 05:25 AM | Comments (0)
September 14, 2009Teenage Manifesto from My Son
We interrupt this blog to bring you the most recent manifesto from my 15-year old son. If you have a teenager (or will), the following epistle will be worth the 3 minutes it will take to read.
"There are a couple of main rules for parents to live by in order to have a happy teenage child:
Let them live, but not unsafely.
Trust them. Keep in contact, but let them contact you, not the other way around.
Accept mistakes, but the second time around give them something so they regret it.
In your generation, staying out until midnight wasn't exactly the cool thing to do, but for some reason it is now. Once your kid has a cell phone, let them stay places late as long as they call you when you ask them to. How late completely depends on their age.
Raise them so they know that lying is wrong, so they can talk to you about sex, drugs and alcohol without feeling the need to hold things back.
Let them have parties, and don't insist on being in the house. Just say that whatever is broken when you get back, or whatever is not cleaned up they will have to pay for or have consequences for.
They can choose their own friends, only if they can control them when at your house or in public.
Let your teens express themselves. If that means wearing chains and listening to heavy metal, so be it. If it means painting their own room and writing poetry you don't understand, that's also fine.
One random tip: when they start listening to music you don't like, soundproof their room. It's no fun having to turn down the volume. The best way to listen to music is when you can feel it in your ribcage.
Talk to them, but don't force them to talk back.
Don't introduce them to caffeine, they'll discover it in time.
Buy them one amazing present every one or two years because even though you both know love isn't shown through exchanging possessions, it feels great to get something you know your parents had to put aside money for, and they did it for you.
Don't force your religion or political beliefs on them."
Posted by Mitch Ditkoff at 11:39 PM | Comments (1)
September 12, 2009CREATE SOMETHING NEW: Act As If!
Do you know what the opposite of a "professional" is?
A "confessional."
And, at the risk of being unprofessional, here's mine:
One of the great secrets of the creative process is to act as if -- to proceed in the spirit of already having succeeded -- or what Steven Covey refers to as "beginning with the end in mind."
Why is this so important?
Because you already are what you profess to be, even if it's not apparent yet.
This state of mind, which is the polar opposite of doubt, could easily be construed to be some kind of con game. But it's not.
In a con game, the intention is to deceive -- to manipulate others by pretending to be something you're not. When you act as if, you are simply being that which you already are, but hasn't manifested yet.
You are, as described in the introduction to Awake at the Wheel, the IDEA of something not yet fully embodied.
The intention, always, in the game of creation, is never to deceive, but to conceive -- to bring into being a positive, life-affirming outcome. When you, with integrity, act CONFIDENTLY (from the Latin "con-fide" -- meaning "with faith"), you are not playing a "confidence game" -- you are jump starting the creative process.
Got it?
WHAT TO DO
1. Suspend all doubt.
2. See your BIG IDEA as already manifested.
3. See yourself as the person whose Big Idea is already manifested.
4. Start acting as if you are this person, quickly learning whatever you need to learn in order to close the gap between the IDEA of yourself and the full EXPRESSION of this idea.
Excerpted from Awake at the Wheel: Getting Your Great Ideas Rolling (in an uphill world).
Posted by Mitch Ditkoff at 02:17 PM | Comments (1)
September 11, 2009Albert Einstein on the Intuitive Mind
"The intuitive
mind
is a
sacred gift
and the
rational mind
a faithful
servant.
We have created
a society
that honors
the servant
and has
forgotten
the gift."
- Albert Einstein
Posted by Mitch Ditkoff at 11:07 AM | Comments (0)
September 10, 200910 Ways to Help Left Brainers Tap Into the Best of Their Creativity
If your job requires you to lead meetings, brainstorming sessions, or problem solving gatherings of any kind, chances are good that most of the people you come in contact with are left-brain dominant: analytical, logical, linear folks with a passion for results and a gnawing fear that the meeting you are about to lead will end with a rousing chorus of kumbaya.
Not exactly the kind of mindset conducive to breakthrough thinking.
Do not lose heart, oh facilitators of the creative process. Even if you find yourself in a room full of 10,000 left brainers, there are tons of ways to work with this mindset in service to bringing out the very best of the group's collective genius.
Click below for ten tips...
1. Diffuse the fear of ambiguity by continually clarifying the process
Most left-brain-dominant people hate open-ended processes and anything that smacks of ambiguity. Next time you find yourself leading a creative thinking session, make it a point to give participants, early is the session, a mental map of the process you'll be using. Explain that the session will consist of two key elements: divergent thinking and convergent thinking.
In the divergent segment, you will be helping people consider non-traditional approaches and ideas. In the convergent segment, you will be helping people analyze, evaluate, and select from the multiplicity of ideas and solutions they have generated. If participants are going to get uneasy, it will happen during the divergent segment. Your task? Periodically remind them of where they are in the process. "Here's our objective," you might say. "Here's where we've been. Here's where we are. And here's we're going. Any questions?"
2. Get people talking about AHAS! they've had in their own lives
No matter how risk averse or analytical people in your sessions may be, it's likely that all of them -- at some time or another -- have had a really great idea. "Creativity" really isn't all that foreign to them (although they may think it is). All you need to do to get them in touch with that part of themselves is help them recall a moment in their lives when they were operating at a high level of creativity.
Get them talking about how it felt, what were the conditions, and what preceded the breakthrough. You'll be amazed at the stories you'll hear and how willing everyone will be, after that, to really stretch out.
3. Identify (and transform) limiting assumptions
One of the biggest obstacles to creativity is the assumption-making part of our brain -- the part that is forever drawing lines in the sand -- the part that is ruled by the past. Most people are not aware of the assumptions they have -- in the same way that most drivers are not aware of the blind spot in their mirror.
If you want people to be optimally creative, it is imperative that you find a way to help them identify their limiting assumptions about the challenge they are brainstorming. "Awareness cures," explains psychologist Fritz Perls. But DON'T get caught in a lengthy discussion about the collective limiting assumptions of the group. This is often just another way that left-brain dominant participants will default to analyzing and debating.
Instead, lead a process that will help participants identify and explore their limiting assumptions. Then, time allowing, help them transform each of these limiting assumptions into open-ended "How can we?" questions for brainstorming.
4. Encourage idea fluency
Dr. Linus Pauling, one of the most influential chemists of the 20th century, was once asked, "How do you get a good idea?" His response? "The best way to get a good idea is to get lots of ideas and throw the bad ones away."
That's why "Go for a quantity of ideas" is the first rule of brainstorming. You want to encourage people, early and often, to go for quantity. This will short circuit participants' perfectionistic, self-censoring tendencies -- two behaviors that are certain death to creativity.
5. Invite humor
The right use of humor is a great way to help people tap into their right brains. Indeed, "haha" and "aha" are closely related. Both are the result of surprise or discontinuity. You laugh when your expectations are confronted in a delightful way.
Please note, however, that your use of humor must not be demeaning to anyone in the room. Freud explained that every "joke" has a victim and is used by the teller to gain advantage over the victim -- a way to affirm power. And when a group finds itself in the realm of power (and the yielding of power), it will undoubtedly end up in left brain territory.
You don't want to feed that beast.
Instead, set the tone by telling a victimless joke or two, or by your own self-deprecating humor. But even more important than "joke telling" is to allow and encourage a free flowing sense of playfulness.
6. Do the right brain/ left brain two-step
Brainstorming for 3, 4 or 5 hours in a row is unusually exhausting, resulting in the "diminishing returns" syndrome. Creative thinking, like life itself, follows natural laws. Day is followed by night, winter by spring, inbreath by outbreath.
That's why the design of your creative thinking session needs to alternate between the cerebral and the kinesthetic -- between brainstorming and some kind of hands-on, experiential activity. By doing this two-step, participants will stay refreshed and engaged.
7. Periodically mention that chaos precedes creative breakthroughs
Left-brained, logical people are rarely comfortable with ambiguity, chaos and the unknown. It seems messy. Disorganized. Downright unprofessional. Indeed, much of the Six Sigma work being done in corporations these days is to reduce variability and increase predictability.
Paradox alert!
If you want to get really creative, you will need to increase variability and help participants get more "out of control." Picasso said it best, "The act of creation is first of all an act of destruction." Tom Peters said it second best, "Innovation is a messy business."
So, when you sense that your session is filled with ambiguity-phobic people, remember to mention how it's normal for ambiguity to precede a creative breakthrough. You may even want to mention how you will be purposefully infusing the session with moments of ambiguity, just to prime the creative pump.
8. Establish criteria for evaluation
The reason why ideas are usually considered a dime a dozen is because most people are unclear about their process for identifying the priceless ones. That's why a lot of brainstorming sessions are frustrating. Tons of possibilities are generated, but there is no clear path for winnowing and choosing.
Let's assume, for example, that the session you facilitate generates 100 powerful, new ideas. Do you have a process for helping participants pare the 100 down to a manageable few? If not, you need one. Ideally, the criteria for selecting ideas will be clarified before the session and introduced to participants early in the session.
Please note that there is some debate amongst brainstorm mavens as to when to offer the criteria. Some say this should happen at the beginning of the session (to help assuage the left brain need for logic and boundaries). Others suggest delaying the identification of criteria until just before the idea evaluation process. Either way will work. Your call.
9. Be a referee when you have to
No matter how many ground rules you mention about "suspending judgment" or "delaying evaluation," you are going to have some heavy hitters in the room just waiting for a moment to doubt your approach or "the process."
Indeed, one of the favorite (often unconscious) strategies of some left-brainers is to debate and question the facilitator every step of the way. While you want to honor their concerns and right to speak their truth, you also want to hold the bar high for the intention behind the brainstorming session -- and that is to challenge the status quo, entertain the new, and create space for imaginations to roam.
Don't be afraid to be firm with participants who want to control the session. At the very least, ask them to suspend their need for "convergence" (i.e. evaluation, judgment, decision making) to the end of the session when there will be plenty of time to exercise that very important muscle.
10. Consult with the tough people on the breaks
Every once in a while, a really opinionated person shows up in a session -- someone who is probably very smart, extremely competent, experienced, with a big BS detector, and just enough arrogance to make you feel uncomfortable. These people can really affect the group, especially if they hold positions of power in the organization.
In the best of all worlds, these people would always be on your side. They won't be. Be careful about playing to these people in a neurotic attempt to get their approval. You won't get it. But DO seek them out on breaks and engage them. Get them talking. Pay attention. See if you can pick up any useful feedback or clues about revising your agenda or approach.
Even though you wouldn't necessarily choose to be trapped on a desert island with them, these folks may turn out to be a huge blessing for you -- because they are carriers of a particular sensibility that needs to be honored. More than likely, some of the other people in the room are feeling the same thing, but have been too polite to show their true colors. So, don't be afraid of these people. They can be a very valuable resource.
* Excerpted from 32 Ways of Working with the Left Brain, part of Idea Champions' Platinum Innovation Kit
Posted by Mitch Ditkoff at 10:43 PM | Comments (2)
September 05, 2009FUNNY BUSINESS: From Haha to Aha!
Holmes and Watson are on a camping trip. In the middle of the night Holmes wakes up and gives Dr. Watson a nudge. "Watson," he says, "look up in the sky and tell me what you see."
"I see millions of stars, Holmes," says Watson.
"And what do you conclude from that, Watson?"
Watson thinks for a moment, "Well," he says, "astronomically, it tells me that there are millions of galaxies and potentially billions of planets. Astrologically, I observe that Saturn is in Leo. Horologically, I deduce that the time is approximately a quarter past three. Meteorologically, I suspect that we will have a beautiful day tomorrow. Theologically, I can see that God is all powerful, and we are small and insignificant. Uh, what does that tell you, Holmes?"
"Watson, you idiot! Someone has stolen our tent!"
Right on, Holmes!
For those of you trying to figure out why your business isn't more innovative yet, consider the above joke. The answer is in the punchline.
Your CEO looks up and sees the Board. Your CFO looks up and sees Wall Street. Your CIO looks up and sees Blackberries. Your HR Director looks up and sees diversity. And your workforce? They don't look up -- overwhelmed as they are with the tasks they've been given to deliver on next quarter's results.
The beauty of the Holmes/Watson joke (excerpted from Thomas Cathcart's and Daniel Klein's delightful book, Plato and a Platypus Walk Into a Bar...) is that it cuts to the core of the issue in very few words.
Humor does that. Which is why the Court Jester was the one who had the King's ear.
HAHA and AHA are two sides of the same coin. The same thing that triggers laughter triggers insight. It's all about a momentary shock to the system -- the unexpected...a surprise... delightful discontinuity. And when that happens -- when we are momentarily boggled by an input that does not fit with our logical expectations, VOILA! Breakthrough! And along with it, a jolly good time.
Unfortunately, the sound of laughter in the workplace is often interpreted by managers as proof of a slacker workforce -- as if laughing and working were mutually exclusive.
Nothing could be further from the truth. "If you lose the power to laugh, you lose the power to think" explained Clarence Darrow.
Or how about this from Carl Jung? "The creation of something new is not accomplished by the intellect, but by the play instinct arising from inner necessity. The creative mind plays with the object it loves."
Or this from Isaac Asimov: "The most exciting phrase to hear in science, the one that heralds new discoveries, is not 'Eureka!', but 'That's funny.'"
OK. These two innovation consultants walk into a bar...
Posted by Mitch Ditkoff at 03:24 AM | Comments (0)
September 02, 2009We're #1 AND #2!
We are happy to announce that Online College Degree has chosen to feature two of Idea Champions' creative thinking tools as #1 and #2 on their list of 100 Excellent Online Tools to Feed Your Creativity.
There's lots of other useful tools on the list, as well. Check it out.
Another cool creative thinking tool on the Idea Champions site that you may not have seen yet is Free the Genie.
All of these are featured on IngenuityBank, our enterprise-wide, idea management software program which we have recently overhauled to make even easier to use. (Oh, by the way, that's me juggling and providing the introductory rap.)
Posted by Mitch Ditkoff at 07:44 AM | Comments (0)
September 01, 2009IMPROVE YOUR INNOVATION ODDS: How to Win the Idea Lottery
As the story goes... in 1939, a Russian immigrant owned the rights to distribute vodka in the U.S. His efforts bombed. Americans weren't attracted to a colorless, odorless alcohol.
Depressed, he sold the rights to Heublein, an alcohol distribution company, who asked themselves: "What can we combine with Vodka to give it a distinctive color and a taste?" In time, they came up with tomato juice and, voila, the Bloody Mary was born, boosting sales through the roof.
What most of us think of as "innovation" is really just the elegant combination of two (or more) pre-existing elements resulting in the creation of a new, value-added product or service.
What is roller blading but the synthesis of ice skating and roller skating?
What is MTV but the synthesis of music and television? When Johannes Gutenberg was asked how he arrived at the invention of the printing press, he confessed it was as simple as seeing a connection between two existing products: the wine press and the coin punch.
If you are committed to coming up with a BREAKTHROUGH IDEA, start looking for new connections between the stuff that's all around you.
WHAT TO DO:
1. Create a 5x5 grid on a piece of paper.
2. In 15 of the squares, write down the key elements of your current challenge (i.e. a person, place, task, etc).
3. In the remaining 10 squares, write random nouns.
4. Combine words in two or more squares. Then see if the relationship between those words spark any new ideas.
5. Continue the process with other 2 or 3-word combinations.
Excerpted from Awake at the Wheel: Getting Your Great Ideas Rolling (in an uphill world).
If you want to play the virtual idea lottery, click here.
If you want to buy the Idea Lottery guidebook (hard copy or downloadable pdf version) click here.
Posted by Mitch Ditkoff at 01:39 PM | Comments (0)
A Dozen Red Roses!
Today, in a sudden fit of love and appreciation, I bought a dozen roses and brought them home to my wife.
Usually, when I think of buying roses, I go through a predictable sequence of events. First, I surrender to a wonderful feeling of expansiveness that takes me over. Then I get curious and smell the flowers. Then I ask the shopkeeper how long she thinks the roses will last.
Then I ask the per stem price, do the math, and reach the pitifully male conclusion that $46.95 is way too much too spend on something that won't last out the week and is probably less expensive somewhere else and it's obviously indulgent of me to be buying so many roses when I've got two kids to put through college in a few years and besides, beauty is within.
All of this, of course, is my inner Woody Allen taking the low road in response to what is obviously a Johnny Depp moment.
So I dig deep and bring the roses home -- my entire living room taking shape around them.
I then become very aware that there are definitely not enough flowers in the room. In a curious way, the recent appearance of roses has made the rest of the room seem barren. Tabletops and shelves that only minutes ago were doing just fine, are now utterly flowerless.
So I do the only thing a man can do when faced with such a paradox -- I return to the flower shop.
But the shop is closed. Closed? Impossible! I need flowers!
So I get back in my car and speed my way to the other flower shop in town.
It, too, is closed -- or, should I say, closing. The owner is shutting the door and giving me the "too-bad-you-didn't-get-here a few-minutes-ago" look.
But I will not be denied. And he knows it.
"What do you want?" he asks.
"Cut flowers," I reply.
He signals me to enter and I buy way more flowers than makes sense. A ridiculous amount.
Let's put it this way: if I was in the federal witness protection program, my sudden flower buying behavior would have put my government handlers in a tizzy.
Fast forward ten minutes to my wife in our kitchen.
She is looking at me as if I am totally insane -- me, the guy who, only days ago was making an airtight case for a more modest household budget.
Here's my philosophy:
Flowers first. Business second. If money is tight, buy more flowers. The more flowers you buy, the more money will appear. And if not in this lifetime, then the next (or maybe the one after that).
OK. There you go -- my not very financially sound, flower-centric view of the universe. You, my friend, are a witness. If I forget, please remind me.
OK. Stop reading this blog. Go out and get some flowers, already.
Posted by Mitch Ditkoff at 12:50 AM | Comments (0)
