CONDUCTING GENIUS: Brainstorm Facilitation Training Reinvented
We could tell you how awesome our brainstorm facilitation training is, but we're not sure you would believe us. So here's what one of our favorite clients has to say about it -- the fabulous folks from Mirrorball. And, if you don't believe them (since they are one of our favorite clients), how about these people?
"At the risk of sounding hyperbolic, Mitch Ditkoff's ability to quickly and effectively teach my colleagues and me how to facilitate brainstorming sessions changed the future of our business. We went from being viewed by our clients as their agency to being respected as essential teammates that help them arrive at BIG IDEAS. I can't wait to learn more from Idea Champions. So many good things to come!"-- Mandy Kalajian, Vice President
"My coworkers and I spent exactly eight consecutive hours with Mitch Ditkoff of Idea Champions. The learnings from that session instantly changed the way we run our ideation sessions -- both internally and externally with our clients. The techniques and processes we learned from Mitch were beyond enlightening and have already garnered exponential returns. And speaking for a business that's fueled on creative thinking, I can think of no better investment of our time." -- Steve Papageorge, Creative Director
"The skills that Mitch taught our group have been invaluable and have changed the way that we do business both externally and internally. Mitch strengthened our ability to lead brainstorm sessions, ensuring that we are asking the most valuable questions, creating the proper environment, and building an agenda of techniques that will best elicit our clients' insights and ideas. The techniques he taught us have also been built into our internal brainstorms. The LCS technique has single-handedly changed the way that we approach ideas that we may have had an initial negative reaction to. We are true believers in the power of effective brainstorming, and plan to continue investing in these skills as a company!" -- Hillary Daniel, Cultural Programs DirectorSeptember 28, 2016
I Exist As I Am
September 27, 2016
Millennials in the Workplace
While this video is a bit over the top and stereotypical, it does have the potential to spark some useful dialogue about the challenge of fully engaging Millennials in a way that works for everyone. The good news? Idea Champions is in the process of developing a very cool workshop for organizations committed to finding new and better ways of tapping into the brilliance of Millennials. Just leave your name and contact info below if you'd like us to let you know when the workshop is ready for prime time.
Kobe Bryant on Storytelling
Why create a culture of storytelling?
How to tell a good story
Excerpt from Storytelling at Work
The slam dunk of storytelling books
A story not by Kobe Bryant and not in my book
FAQ about Storytelling at Work
Do You Need a Storytelling Coach?
ED NOTE: This just in from Jeri Dube, a delightful new Oracle client of Idea Champions. Jeri engaged our phone coaching services to help her become a more skillful writer and storyteller -- two ways in which she is helping Oracle's sales force raise the bar for success.
"Working with Mitch was a privilege. As a professional writer, I rarely get the opportunity to have someone guide me on how to improve. Mitch had great insights into storytelling. More importantly, he could apply his knowledge and wisdom to where I needed improvement. Even if I knew something such as "ask open-ended questions" or "read your story out loud", it was useful to have a knowledgeable outsider reinforce the things that slip. And it's a gift to hear ideas that I hadn't considered or thought of before.
We covered a wide array of topics from how to make run-of-the-mill "win" stories for a sales audience more readable and impactful to how I could pull elements that lead to better storytelling out of a 1/2 hour interview with predominantly left-brained, short-on-time, interviewees.
Despite how much I learned, Mitch never made me feel like I wasn't proficient already. The time I spent with him was for sharpening my skills and creating a more enriching read for my audience. It made a difference in my process and in the results of my work."
Other client testimonials
Mitch's award-winning book on storytelling
What Kind of Story Will You Tell? September 09, 2016
Finished, Not Perfect September 07, 2016
Step Over the Imaginary Line September 06, 2016
10 Ways to Improve Your Company's Broken Ideation Process
OK. You're busy. I get it. Which is why I just deleted the first four compelling, context-setting paragraphs to this blog post and will now simply cut to the chase:
Your company's "ideation process" is either non-existent, seriously flawed, or a joke.
You know it. I know it. And 99% of the people you work with know it -- a longstanding phenomenon that spawns nothing but frustration, wheel spinning, and resignation. Few people want to deal with the Rube Goldberg-like nature of the beast. And so it continues. Does it always have to be this way? No it doesn't. But someone needs to step up and bell the proverbial cat. Like YOU, for example. So read on. The following ten "ideation process best practices" are clues for you. It's not like you have to implement ALL ten of them. But even one or two, applied on the job, will make a huge difference. That is IF you want to increase the odds of new ideas actually making it out the door...
1. COMMUNICATE A CLEAR, COMPELLING VISION: Regularly, let the people in your company know what the ultimate goal of their effort is. When people, swamped by the day-to-day, forget the inspired vision that attracted them to your company in the first place, your hose has sprung its first leak. What can you do, this week, to remind everyone in your organization of what the big, hairy, audacious goal is -- the "gold at the end of the rainbow" aspiration that gets everyone out of the bed in the morning?
2. FRAME POWERFUL QUESTIONS: While it's great to have an inspiring goal to aim for, unless you can translate that goal into the kind of meaningful challenges that people can get their arms around, all you are doing is hyping people up. The more skillful you are at framing your business opportunities as questions that begin with words "How can we?", the more likely it will be that your innovation garden will grow. That's why British author G.K. Chesterton once said, "It's not that they can't see the solution. They can't see the problem." How would you frame the question you want your creative team noodling on this week?
3. WRITE CRYSTAL CLEAR BRIEFS: I'm sure you've heard the phrase "garbage in, garbage out". Yes? Well, this phenomenon also applies to a company's ideation process. If your Account Services department (or whoever writes project briefs) delivers vague, incomplete, or hard-to-read briefs to your "creatives", you got trouble in River City. Unfortunately, this is all too common. The reasons? Your client doesn't actually know what they want, or your Brief Writers don't know how help your client figure it out. The result? Goofy, incomplete briefs that send your creatives off on a wild goose chase. What can you do to ensure that the people who write briefs in your company are totally on top of their game?
4. READ, UNDERSTAND, AND SIGN OFF ON THE BRIEFS: Even if your Brief Writers write crystal clear briefs, there is a big likelihood that the briefs they write will just hover in the air like Goodyear Blimps. Either key people won't read them, won't understand them, won't be inspired by them, won't check in with each other to make sure that everyone is on the same page, or won't have the time and energy needed to push back and ensure that another, better version of the brief is written to get the party started. How can you include a "Brief Reality Check" in your company's ideation process -- a way to ensure that all key internal stakeholders are on the same (clearly communicated) page before cranking out new ideas and concepts?
5. IMPROVE YOUR BRAINSTORMING SESSIONS: Most company's brainstorming sessions are hugely ineffective, a kind of hyper-caffeinated Rube Goldberg machine where the same, usual suspects go through the same tired process of trotting out their pet ideas, jousting with each other, and calling it "ideation." If your next brainstorm session was Spring Training for a baseball team, the field would be tilted, people would be wearing mittens, and various inebriated fans would be streaking across the field. Ouch! How can you upgrade the quality and impact of your in-house brainstorming sessions?
6. LEVERAGE THE SPONTANEOUS BRILLIANCE OF YOUR WORKFORCE: During the past 25 years, I have asked more than 10,000 people where and when they get their best ideas. Less than 2 percent tell me they get their best ideas at work. The most common times and places? In the shower. Late at night. Early in the morning. Exercising. Commuting. Or doing something completely unrelated to the task at hand. Curiously, most companies do not have any kind of dependable process in place for leveraging this naturally occurring idea generation phenomenon. And because they don't, many awesome ideas never get planted in your garden. Bummer. How can you encourage your people to honor, capture, and communicate the cool ideas they are conceiving away from the workplace?
7. COMMUNICATE CLEAR CRITERIA FOR IDEA EVALUATION: Generating ideas is not all that difficult -- just one of the reasons why the phrase "ideas are a dime a dozen" is so common. What is less common is letting your in-house "idea people" know what the criteria will be used to assess the ideas they conceive. Identifying and communicating clear criteria before engaging a mass of people in a "creative process" is another way to plug one of the big holes in your ideation hose. In other words, if you are the boss, department head, or team leader, be very clear with your people about how you will be evaluating the ideas they will be generating. Take a shot at it now. For the hottest project now on the table, what are five criteria you will use to assess the viability of ideas presented to you?
8. CAPTURE AND DOCUMENT IDEAS: Most brainstorm sessions or any kind of intentional ideation processes, usually spark a ton of ideas -- some good, some bad, some ugly -- but very few of these ideas are captured. And even the ones that are captured don't often make it out of the room. A post-it on the wall or a line on a flip chart is a good start, but unless those ideas, like a baton in a relay race, get passed on to the next runner, nothing much happens. What is your current process for capturing and documenting ideas generated in brainstorming sessions. Is it working? If not, what can you do to improve it?
9. ENSURE MORE DEPENDABLE IDEA EVALUATION: Because most people in your organization are running from one meeting to another, they rarely take the time to slow down, reflect, and evaluate promising new ideas that emerge. Instead, some kind of voo doo science is applied -- an odd cocktail of mood-driven opinion-making, idea jousting, half-baked conclusions, and whoever-stays-latest-at-the-office-decides. And while, sometimes, this stuff actually works, it is often a huge hole in your garden hose -- especially since most of your brainstorming sessions are way too short and have no time baked into them for idea evaluation. Who are the likely suspects within your sphere of influence to evaluate ideas, post-brainstorm session, and how can you ensure that they make the time to do so?
10. CREATE A WAY FOR SENIOR LEADERS TO GIVE FEEDBACK: This is a biggie. Ignore this step at your own risk. At the end of the day, your company's senior leaders need a chance to share their feedback -- especially on ideas that are going to require funding or company resources. This does not need to be an "uh oh" moment, like some kind of surprise IRS audit. Done well, it can be supremely helpful. Your creative team will get a much-needed reality check. Viable ideas will be refined. And you will radically diminish the odds of the "11th hour squashing of good ideas" syndrome, because your key stakeholders will have had an opportunity -- earlier in the game than usual -- to weigh in and be part of the creative thinking process. Of course, how these idea feedback sessions are structured and facilitated make all the difference. What is your concept for how these idea feedback sessions might be structured?
Dedicated to the super-creative, very cool, and forward thinking people of Mirrorball.
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We are Idea Champions