Yoo Hoo! Customer Service! Wake Up!
Mahatma Gandhi knew how to get the word out. Mother Teresa, too. Now, along comes Dave, a guitar player who wouldn't take NO for an answer after United Airlines blew him off after breaking his guitar. Dave didn't just write a complaint letter, he posted a YouTube video that has now been viewed more than 2 million times. Customer service take note! Every customer is a possible Dave.
Thanks to Val Vadeboncouer for the heads up!
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